This document outlines how Vineyard of Hope Counseling collects, uses, protects, and manages your information, as well as the terms governing the use of this website and counseling services provided in the State of Idaho.

1. Privacy Policy

Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Appointment or consultation requests

Protected Health Information (PHI)

If you become a client, we collect health-related information necessary to provide counseling services. This information is protected under federal and Idaho state law, including the Health Insurance Portability and Accountability Act (HIPAA).

Website Usage Data

• IP address

• Browser type

• Pages visited

• Date and time of access

This data is used to improve website functionality and user experience.

How We Use Information

We use collected information to:

• Respond to inquiries

• Schedule and manage appointments

• Provide counseling services

• Maintain clinical records

• Comply with legal and ethical obligations

We do not sell, rent, or trade personal information.

Data Security

We implement administrative, technical, and physical safeguards to protect personal and health information, including secure record-keeping systems and restricted access to confidential files.

2. Notice of Privacy Practices (HIPAA)

This section describes how medical and mental health information about you may be used and disclosed and how you can access this information.

Uses and Disclosures for Treatment, Payment, and Healthcare Operations

We may use and disclose your Protected Health Information (PHI) for:

• Treatment coordination

• Billing and payment processing

• Healthcare operations such as supervision or quality review

Disclosures Required by Law

We may disclose information without your authorization in situations including:

• Suspected child, elder, or dependent adult abuse

• Court orders or lawful subpoenas

• Risk of serious harm to you or others

• Public health reporting obligations

Your Rights Under HIPAA

You have the right to:

• Request access to your records

• Request corrections to inaccurate information

• Request confidential communications

• Request restrictions on certain disclosures

• Receive a copy of this Notice

Requests must be submitted in writing.

If you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health & Human Services without fear of retaliation.

3. Terms & Conditions (Terms of Use)

By accessing this website, you agree to the following terms:

Website Use

The content provided on this website is for informational purposes only and does not constitute medical or mental health advice. Viewing this site does not establish a therapist-client relationship.

No Emergency Services

This website and associated communications are not intended for crisis or emergency situations.
If you are experiencing a mental health emergency, call 911 or your local emergency services immediately.

Appointment Requests

Submitting a consultation request through this website does not guarantee appointment availability. A therapist-client relationship is established only after appropriate intake procedures and mutual agreement.

Intellectual Property

All content, branding, text, graphics, and materials on this website are the property of Vineyard of Hope Counseling and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

We are not liable for any damages arising from the use or inability to use this website or its content.

Contact Information

If you have questions about this Privacy Policy, Notice of Privacy Practices, or Terms of Use, please contact:

Vineyard of Hope Counseling
16150 North High Desert Street Suite 213 Nampa, ID 83687
+1(208) 546-8130
rg.vineyardofhope@gmail.com

Important:
This combined document is a professionally structured template. It should be reviewed by a licensed attorney familiar with Idaho healthcare regulations and HIPAA compliance to ensure full legal protection.